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Customer relationship
Company Products Customer Relationship Representative Clients Partners
quality management EMS ISO 14000 Customer satisfaction Imlementing QMS ISO 9001 Critical control point
Imlementing  QMS ISO 9001

Environmental management ISO 14001
Imlementing QMS ISO 9001 Orga-Naqsis / Customer Relationship



Customer relationship Mission

Fulfil industry needs in terms of organisational performance by means of:

  • Integrating of a global policy and strategy for efficiency and productivity
    managing feedback from clients
  • Analysing and optimising processes with using adequate resources
  • Introducing more tasks enrichment involving assignment of Objectives
  • Peronnel raising awareness to be continually client and institutional tuned
  • Updating regulatory and normative data including their implementation
  • Implementing operational and organisational procedures
  • Designing and implementing internal and external indicators of performance

Customer satisfaction Offer

The offer is targeted towards QMS/EMS/FSMS of all industry sectors, as well as to the local community.

Our tools and methods are generic and are based on our industry experience and on our services in the following areas:

  • Management of the ISO 9001 quality
  • Environmental management ISO 14001
  • ISO quality management integrated with the OSI information system                   (in partnership)
  • Food safety management systems ISO 22000 including HACCP tools

Our professional activities available by component and subcomponent, following the internal or partner projects and teams regarding:

  • Audits of evaluation as well as audits of pre-certification and follow-up
    consulting activities
  • Internal training or cross-training activities depending on the type of company needs.

QMS ISO 9000 Objectives

In a commitment approach shared with our clients we guarantee:

  • The implementation of the elements of the project agreed upon within the given time
  • The implementation of applications based on the chosen project(s) and following specifications
  • Return on investment for the project committed to
  • System maintenance or even development of other projects within a framework consistent with the activities agreed upon.

QMS ISO 9001 Range

The tasks guaranteed by our consultants are geographically limited :

  • to France for all professional components and activities, not including group training occurring in Toulouse and Paris .
  • to Europe and North Africa for evaluation audits and/or consultancy.





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