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THE MANAGEMENT IN VIEW OF CHOOSING AN ISO QUALITY COMMITMENT
Learning Outcomes - Provide principal decision makers with the elements involved in a quality project and its implications. - Offer a tool for the evaluation of the policy applied by the company in order to transition to a levelling project or to defer it if need be. - Eliminate all apprehension without hiding the obligations involved for a successful project. A clear perception and an honest investment characterise the project's success. - Establish a confidential atmosphere, internally or externally, in mutual agreement in order to guarantee the completion of the project within the given time.	- Offer the associated evaluation indicators before decisions are made. Prerequisites Experience in supervising teams and managing departments, projects, or companies. Participants Company Managers or Directors, Mayors of local communities, or supervisors directly related to the management in case of delegations.
Topics Covered
Recollection of the ISO approach Presentation of general requirements Introduction to specific requirements for the management, associated with the cause/effect relationship. Evaluation tools before the approach The social-economic environment and its constraints (clients/providers). The level of implementation of regulations and of the sector standards. Status of technological requirements for levelling and/or integration (SI). The company intangible capital assessment : human resources data related to know-how and skills customer loyalty through employee loyalty	Knowledge and degree of process management with regard to the ISO standard and the above-mentioned points. Which level to choose to be ISO compliant Prerequisites of ISO Which quality policy to outline, define, and apply How to delegate, to whom to delegate, and what to delegate How to evaluate the relevance of the policy to deploy. Summarisation of investments tabulated by duration, cost, and resources needed for implementing the project (preliminary draft). *System Information
Workshop Organisation
Organisation of Sessions Training is guaranteed internally and across teams ( please check the training calendar ). The duration of the training is 1 day. Training is organised in two sessions (3,30 h each). Teaching Method Alternating between reporting the standard model requirements and practical application which is closely related to the operational practices of the audience. Training material and examples are delivered to each participant.